We are excited to introduce to you Shannon Matthews, our new Customer Service Representative!
 
Shannon Matthews has been added to the Racine MultiSports crew as the Customer Service Representative. Shannon, a graduate of Salisbury University, is excited to combine her background in finance and client relations, with her passion for lifelong fitness. She is an avid runner who has completed 19 marathons, including the Boston Marathon 3 times. She has participated in over 100 running races in the last decade- from 1 mile up to 50 miles, on roads and trails. Over the last couple years, she has started swimming and cycling, and is beginning to take up triathlons.

When Shannon is not racing she can be found volunteering at races or cheering her husband Chad on at open water swim races or Master swim meets. Fitness is a family affair for the Matthews, and their 3 kids enjoy cross country, swimming, lacrosse, and hiking. Even their dog gets into the fun, wanting nothing more than to run or play ball for hours at a time. 

Favorite Racine Multisports Race: Luray Triathlon. “A beautiful course with incredible race support and comradery between racers. It will always hold a special place as not only my first triathlon but my first open water swim and first bike race as well. Everyone from experienced elite triathletes to beginners were enthusiastic and encouraging.”
 
What Shannon Will Be Doing
As Customer Service Representative her primary role will be to work with 4 areas within the business: Clients, Sponsors, Volunteers and Teams. In each of these areas she will provide continued communication and support throughout the year.
 
How You May Interact with Shannon
If you are on a team, Shannon will be reaching out to your team captains to set up discount codes, provide info about upcoming races, and provide support on race day.

If you are a volunteer, Shannon will act as volunteer coordinator for our events and will oversee your volunteerism, as well as guide you through the process on race day.

If you are a sponsor, Shannon will ensure our sponsors get the most out of their relationship with us.

If you are a client, Shanon will provide support to you throughout the planning and execution of your race. She will make your race as accessible as possible, driving success to your events.

If you are a participant, you’ll have the pleasure of meeting her as she is running around on race day supporting all the above mentioned people.
 
 
Click Here to visit the Racine MultiSports Crew page to view all of our crew members.